At the 27th annual Better Business Bureau of Acadiana Awards Program, held Nov. 7, 2019, Gauthiers’ RV Center won the coveted Customer Commitment Award. Each year the award is presented to a local business with an outstanding customer service program that exceeds customers’ expectations.
Jonathan Gauthier represented Gauthiers’ RV Center at the ceremony, hosted by the Petroleum Club of Lafayette. As one of the four winners that evening, he spoke to the audience about why customer service has been at the core of the company’s success.
“Gauthiers’ is a family company, built by multiple generations over several decades,” said Jonathan. “We’ve always prided ourselves on putting people and customer service first. When you do that, customers will buy from you again, they’ll tell their friends, and you’ll earn a reputation that only gets stronger over time.” He thanked the BBB for their recognition and congratulated the night’s other winners.
“Our top priority is making sure our customers have the best experience possible, from their first visit all the way through the sale and beyond. That’s just who we are.”
Jonathan Gauthier