The Gauthiers' RV service team is one of the biggest reasons that customers keep coming back to us for all of their camping needs. By taking care of customers and treating them right, we have cultivated a word-of-mouth reputation that is second to none. Our repeat buyers know that we're here to help them before and especially after the sale. Many of them refuse to shop elsewhere and most of what we do is referral business. There is no doubt our service department is what sets us apart.
We have 11 service bays and the available staff to tackle multiple jobs at once for your fifth wheel, RV, or travel trailer at our Louisiana location. We are convenient to Lafayette, Baton Rouge, and Shreveport. We can install fifth wheel hitches, air bags and receivers on site. We replace or repair refrigerators and air conditioners. We install satellite systems which are becoming more popular and install or replace awnings and slide room toppers that are damaged from winds etc. Because of the big movement to rubber roofs in the early 1990's we have seen an increase in having to replace or repair the roofs due to damage or lack of maintenance. We strongly encourage doing periodic maintenance like resealing roofs, windows etc. as a preventative measure to protect against leaks that could cause extensive damage if left unattended. We can provide the supplies through our parts department to do the maintenance or we will be glad to provide the service if a customer so chooses.
If you don't want to worry about a lot of warranty issues, a good investment is an extended service contract which can cover most mechanical issues for any number of additional years. It is especially important if you travel a lot and are not always able to bring your RV back to us for repairs. Call Kaye or Triscia with any questions on what we have to offer here at Gauthiers' RV Center.
If you need service, plan ahead, because sometimes the service department can get backed up with seasonal business. Call service or use the contact form below, but a phone call after sending the form can really help clear up any questions. We'll make a drop-off appointment so we don't waste your valuable time or ours. Sometimes we can walk a customer through a problem without him having to bring in his RV which saves time and money. Make sure you detail all service issues so we can make the best estimate on the time it may take to have your unit repaired, especially if we need to order parts.
Please give us a call 1-337-235-8547 or use our Contact Form so we can help you get back on the road!